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Stay away from regions bank, I have never seen worse service any were. I opened a new business account there. I took over a hour and a half to get it done. When I ordered checks I asked about a minimal order of 150. I was told about 60 dollars, and then I asked about...
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1.0
I didn't like
  • Are a black hole when it comes to your time
#1292636
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I am a long term business customer of Regions Bank. After holding and being transferred on June 13th, I was told to get my business vehicle loan payoff that I had to contact a local branch. I had to leave a message and branch manager called me back and gave me specific...
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1.0
I didn't like
  • Customer service for businesses
#1289092
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I received a check from a Regions customer, and drove to the nearest branch to cash it. I didn't realize they charge a non-customer to cash a check, which I think is stupid, given that they, or any bank for that matter, can literally create money out of thin air on...
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TrickyBedlingtonTerrier
TrickyBedlingtonTerrier

Spoke at length with Aaron at their call center. He might be able to refund to the person who gave me the check, but will not refund to ME. However, he stated he will complete...

TrickyBedlingtonTerrier
TrickyBedlingtonTerrier

Placed calls to the "customer service" number(s). Continued to get the "I'm sorry" treatment. Those two words do nothing for me. YOU SHOULD HAVE PROVIDED BETTER CUSTOMER SERVI...

1.0
I didn't like
  • Check cashing fee for non-depositors
  • Poor customer service
  • Check cashing fee was not clearly visible where i could see it
#1273438
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I went in to the regions bank in centralia il and asked if i could have 2 dollars in pennies and they refused to give them to me because i didn't have an account with them. they also acted very unfriendly. any thought of having an account with them quickly vanished....
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TrickyBedlingtonTerrier
TrickyBedlingtonTerrier

The Cumming/Coal Mountain GA location is just as poor at customer service. You might have wanted two dollars worth of pennies, but they wanted two dollars to cash a check. All...

1.0
Centralia, Illinois
I didn't like
  • Awful customer service
#1265494
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I am a regions customer, and I don’t get off work until 5:00 pm like most working ppl. The ATM at the Main St East Point Georgia location is NEVER working I am always having to try to go out of my way to make a deposit after hours the camp creek location ATM...
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Anonymous
Ribs

Sounds substandard ; if they can't handle the little things like ATMs, I'd be concerned enough about the big things to switch banks.

3.3
#1262025
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I went to my bank Regions Bank in Springfield Missouri to have some papers notarized now I have an account there but the other party who does not so they wouldn't let me have it and get notarized because he didn't have an account there which is not correct correct I...
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1.0
#1258941
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Three weeks ago I was given a debit card from this "organization'" I have been able to use it with out care or concern. Out of the blue this "organization" turned off the card without notice or contact. This When I contacted them to get then issue fixed; I was told...
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1.0
#1241793
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I had a customer that closed his all of his accounts including the line of credit in 2016. The account was never properly closed by Regions. He incurred in January 2018 delinquent lates on his credit report. He called the Resolution Department several times to get this...
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I didn't like
  • Customer service
#1237516
Reply to reviews
Had a fraudulent charge on my account, called to try and have it fixed they didn't try to help me at all it's been about two weeks now. Ounce I close this account I will never have another account with regions bank horrible customer service.
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Anonymous
Christina

Regions is by far the worst I had someone link to my account and they wouldn’t do anything about it I had to get PayPal to report my account stolen in order to get the other p...

#1232038
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Regions Bank - Exceptionally Poor Service
Wait times for customer service exceed 1 hr on most calls. If you plan on doing business with Regions Bank, do not expect reasonable hold times .. I only complained about this after many, many instances in which my call wait times exceeded 20 minutes or more. The...
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1.0
I didn't like
  • Lack of communication
  • Wait time and poor customer service
  • Customer service
#1224328
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