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I am a regions customer, and I don’t get off work until 5:00 pm like most working ppl. The ATM at the Main St East Point Georgia location is NEVER working I am always having to try to go out of my way to make a deposit after hours the camp creek location ATM...
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Anonymous
Ribs

Sounds substandard ; if they can't handle the little things like ATMs, I'd be concerned enough about the big things to switch banks.

3.3
#1262025
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I went to my bank Regions Bank in Springfield Missouri to have some papers notarized now I have an account there but the other party who does not so they wouldn't let me have it and get notarized because he didn't have an account there which is not correct correct I...
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1.0
#1258941
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Three weeks ago I was given a debit card from this "organization'" I have been able to use it with out care or concern. Out of the blue this "organization" turned off the card without notice or contact. This When I contacted them to get then issue fixed; I was told...
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1.0
#1241793
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I had a customer that closed his all of his accounts including the line of credit in 2016. The account was never properly closed by Regions. He incurred in January 2018 delinquent lates on his credit report. He called the Resolution Department several times to get this...
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I didn't like
  • Customer service
#1237516
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Had a fraudulent charge on my account, called to try and have it fixed they didn't try to help me at all it's been about two weeks now. Ounce I close this account I will never have another account with regions bank horrible customer service.
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Anonymous
Christina

Regions is by far the worst I had someone link to my account and they wouldn’t do anything about it I had to get PayPal to report my account stolen in order to get the other p...

#1232038
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Regions Bank - Exceptionally Poor Service
Wait times for customer service exceed 1 hr on most calls. If you plan on doing business with Regions Bank, do not expect reasonable hold times .. I only complained about this after many, many instances in which my call wait times exceeded 20 minutes or more. The...
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1.0
I didn't like
  • Wait time and poor customer service
  • Lack of communication
  • Customer service
#1224328
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I purchased a prepaid Visa I didn't get what I paid for in a physician's office they refuse treatment but kept my money regions refuses to investigate they told me I need to have a letter from the physician's office stating that they agreed to give me my money back if...
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1.0
#1190898
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I had a loan that was coming due & wanted to refi it. Since I had not been late or ever missed a payment, I did not think this would be a problem. John, the loan officer at the Woodstock, GA location refused to answer the phone, get back to me or talk to me in the...
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1.0
I didn't like
  • Awful customer service
  • Rude abrupt customer service
  • Dishonesty
#1189347
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WHAT IRONY..... BLOCKED ME FROM MY ACCOUNT WHILE LETTING UNAUTHORIZED USER TAKE MY MONEY SMDH....I can't believe all that I have been thru with REGIONS bank. All I did was sell my Havertys furniture and deposit 2 checks. Lauren Washington took it upon herself to place...
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1.0
#1186145
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Hulu which I don't even have charged me money and I didn't have it so regions charged me... Well it shouldn't have been taken out! REGIONS TOLD ME TO CALL HULU AND TAKE BACK THE CHARGE AND THEY DID SPENT 3 *** DAYS AND NOW THEY DID BUT NOW REGIONS SAYS HULU HAS TO SEND...
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1.0
#1182586
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