Regions Bank

Hello, I am a landlord and have tenants who are depending on a California program since 2020. A check from the California COVID-19 program was made out to me, from Regions Bank.

which I deposited into my Navy Federal Credit Union checking account on 9-23-2024. However, the check was declined for payment to NFCU. In the notes, it was noted by Regions Bank to 'contact vendor'. Consequently, the money was withdrawn from my account and now I have a negative balance in my NFCU account.

As a veteran on a fixed income, my situation has worsened. I now have to wait a week for the electronic digital copy to be mailed out by NFCU.

I rented A motel in Jacksonville home, one great to a concert in Jacksonville.When I returned back to this place there was shooting at the motel. I followed a claim with regions About having to stay in my Car because of this Shooting my bank has done nothing to help me.

But request more information. I gave them the information that they ask for and they still denied my claim as I was told that I can do. Staying in your car after spending your money is something that I don't really care to do I provided data folks with all types of information, incputting Jacksonville sheriff department, showing that they did respond to this address at home. One great stay.

Since may I've been working diligently on thistand and they can't even get it together. I would suggest no 1 rents 2 regions. And I will look for a different banking institution.

Because I'm tired of regions and their foolish enough. You do better off taking your money elsewhere for your banking Needs because region will give you the run around every single time

I deposited a check for $750 on the 15th and I was going to use it for my bills. But Regions Bank decided to put a hold on my hard earned check till the 24th.

Now my electricity is shut off my phone will be off tomorrow all because they said it is policy. It wasn't policy before.

I went back to look at the agreement and it boldly says they will have your funds for you the next day. What they are doing is wrong and bad business practices that hurt the little people with no voice but we put our money in there big banks.

My son and I opened account regions earlier this year with a substantial sum of money from an inheritance. Ever since day one, they freeze my card.

I can't spend a dollar; they cancelled my card, they locked my card. I had to go to the bank and get $15,000 in cash to buy my camper because I couldn't use my card. I had to get money orders and cashier checks to pay for my truck because I couldn't use my card. I stop at Farmer Jackson Suncoast Florida a lot.

I can't even spend $6; they stopped my card.

When I go to the bank, I'm there for more than an hour just getting excuses and being told it'll never happen again- that day or the next day, if they aren't doing it, I'm screwed again. I would not recommend this bank to anyone; it is worse than Bank of America.

ATTENTION: THE DIRECTOR THE MANAGER REGIONS BANK 10247

Dear Sir/ Madam:

I would like to inform you that I am a victim of your client name: KAREN

MORALES with an address at 446

Village LN 102 Crossville Tennessee

38555 USA

I was instructed by the FIRST NATIONAL MERCHANT BANK to make

a payment for KAREN MORALES said for the purpose of having a CODES to

generate an Account to be able to transfer a sum of money totalling to TWO MILLION AND FIVE HUNDRED DOLLARS. The FNMB issued a FAKE

VOUCHER to me an the money did not

accredited.

Please I am asking your help to reverse the said payment I made because KAREN MORALES Account was used for Fraud on me.

We had reported

already to the Police. My bank will do also an action.

Please help me and hoping for your

cooperation to recover my money

Thank you to hear from you

Very sincere yours,

JUDITH D SAN LUIS

VICTIM OF FRAUDULENT

NOTES: I ATTACHED COPY OF PAYMENT I MADE TO REGIONS BANK

I transferred over $800 to my Regions account yesterday and today. When I tried to get some of the money from an ATM an hour ago, I was declined.

My account says the money is available (on my app and on the phone). I pulled over, called Regions Bank, and spoke to a CSR, only to find out my account is under a "soft closure" due to it being previously overdrawn by $4. I WAS NEVER NOTIFIED ABOUT THIS "SOFT CLOSURE" OR ABOUT MY ACCOUNT BEING OVERDRAWN, otherwise, I never would've transferred money to the account.

When I asked the CSR why I was even allowed to transfer my money to this account knowing I wouldn't have access to it, she said, "That's a good question." When I asked if I can transfer MY money from the Regions account to another account, I was told I would not be able to, and I would have to wait (possibly until tomorrow) before I could access MY money. As a result, I will be charged a $50 fee from the company I was trying to make a payment to and an order I need to place today cannot be placed and my package will not arrive in time.