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I had a loan that was coming due & wanted to refi it. Since I had not been late or ever missed a payment, I did not think this would be a problem.

John, the loan officer at the Woodstock, GA location refused to answer the phone, get back to me or talk to me in the office. He is the worst banker I have dealt with in my 35 yrs of banking. Regions use to be a good bank, but in the last 10 years has gone downhill fast. Come to find out, Regions bank was trying to take my property that I have had for 25 years.

What this bank does to small businesses is as close to criminal as you can get. Save yourself a lot of heartburn, and go to another bank...especially with your commercial loans!

Review about: Regions Bank Loan.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: John fired & replaced with someone that is intelligent..

I didn't like: Dishonesty, Awful customer service, Rude abrupt customer service.

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