Contact Regions Bank Customer Service
Regions Bank Phone Numbers and Emails
Toll-Free Number:
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(800) 295-8472Visa Debit Card
Customer Service:
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(800) 231-7493All Other Loan Servicing
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(800) 675-4471Bankruptcy
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(800) 787-3905Commercial Client Services
Regions Bank Emails:
Regions Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Regions Bank is 8002958472. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Regions Bank may ask you for the following information to identify you as a customer: social security number, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Regions Bank is 8002958472. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Regions Bank may ask you for the following information to identify you as a customer: social security number, first and last name or address or zip code.
People call Regions Bank mainly because of account, request for information, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Regions Bank is askregions@regions.com. 71% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Regions Bank Website:
Regions Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (CT):
Monday - Friday: 8:00am - 5:00pm
Saturday: 8:00am - 12:00pm
Mailing Address:
Regions Corporate Security
P.O. Box 10105
Birmingham, AL 35202
How Good is Regions Bank's Customer Service?
Summary of Regions Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Regions Bank?
Account Question:
- “Balance inquiry”
- “Pass code to my online account”
- “Check account”
Payments and Charges Question:
- “A bank charged that should’t been psid”
- “Dispute”
- “To inform them of my direct deposit on my new account”
Request for Information Question:
- “Need to speak with a representative on an overdraft I didn't do”
- “I need to know how to spend savings instead of checking ro shop”
- “Checking”
Cards Question:
- “I am trying to get money off my card”
- “My card is locked”
- “Card is jammed at atm”
Product/ Service Question:
- “I was setting money through Zelle , but was interrupted by a caller saying I owe them , I scared how they do that plus they new my information, please call me asap”
- “To order a debit card”
- “Employee complaints”
Activation/ Cancellation Question:
- “Need to cancel my bank card”
- “You canceled my card while i was trying to make s purxhase i need my card turned back in”
- “I cancelled an order from Amazon but they charged me on my debit card what do I do”
Return/ Replace Question:
- “Change address”
- “To change my phone number & email address”
- “I needs to change my home address”
Shipping and Delivery Question:
- “I have not received my debit card yet”
- “Mi tarjeta está bloqueada”
- “I have not received my debit card”
Staff Question:
- “Customer service”
- “Banking service”
- “Can pay for services”
Refund Question:
- Refund
- “Refund wrong account”
- “Check oj a refund”
Employment Question:
- “A paycheck”
- “Because Jennings Bank won't do their job and put money in my account when they're supposed to they giving me a runaround”
- “Payoff”
Website/ Application Question:
- “There is no email in your site to update my homeowners insurance”
- “App”
- “I sent money through my cash app to regions Bank wanted to know if you all could process it now so that I can pull it off”
Other Question:
- “Trying to get a check released to me”
- “CD INFO”
- “Need to order checks”
Compare Regions Bank Customer Service To
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