Contact Regions Bank Customer Service
Regions Bank Phone Numbers and Emails
Toll-Free Number:
-
(800) 295-8472Visa CheckCard
Customer Service:
-
(800) 231-7493All Other Loan Servicing
-
(800) 748-9498First Mortgages
-
(800) 458-5890International
Regions Bank Emails:
Regions Bank Contact Information
Regions Bank Website:
Regions Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (CT)
Saturday: 8:00am - 12:00pm (CT)
Summary of Regions Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Regions Bank Customer Service?
Account Question:
- “Account”
- “Money I didn't authorize live in my account”
- “Locked out of my account and also there are a bunch of fraud charges”
Cards Question:
- “Lost card”
- “Card not working”
- “Card locked”
Request for Information Question:
- “Verification”
- “See how much in my account”
- “Checking acct balance”
Payments and Charges Question:
- “Paid my bill, why is it not working?”
- “My direct deposit”
- “Need new debit card”
Product/ Service Question:
- “Overdraft not working”
- “Nothing is working”
- “I need a loan”
Activation/ Cancellation Question:
- “Cancelled card by mistake”
- “To cancel my overdraft protection”
- “Activated”
Shipping and Delivery Question:
- “Pérdida tarjeta debito”
- “Have not received my debit card, need ASAP”
- “Didn't get money from the atm”
Staff Question:
- “Can pay for services”
- “Customer service”
- “Do you all have merchant service card?”
Return/ Replace Question:
- “Change address”
- “Return check”
- “Need to replace a broken debit now card”
Refund Question:
- “Refund”
- “Check oj a refund”
- “Refunded money”
Website/ Application Question:
- “App”
- “Bought plane tickets from scam website”
Employment Question:
- “I need my paycheck out of your bank”
- “I want my *** paycheck you m************ that's why I'm calling where is it”
- “Payroll”
Other Question:
- “Help finding out”
- “Someone is trying to use my identity”
- “Cuestión”
About
Banking Service, Customer Care, Manager
Account, Checking Account, Credit Card
Pros: Reps were polite for the most part, Local employees are great, Local branch staff, Initial contact, People are pleasant as they explain to you that you are screwed
Cons: Awful customer service, Lack of communication, Wait time and poor customer service, Rude abrupt customer service, No like at all
Regions Bank was the first multi-bank holding company in Alabama, where at the present time the corporate office of the company is headquartered. Regions Financial Corporation has been on the market since 1971. Originally the company bore the name First Alabama Bancshares Inc. In the beginning the company operated 40 banking locations in Birmingham, Huntsville and Montgomery. In Regions Bank merged with Birmingham-based AmSouth Bancorporation. At the present time, the company is one of the Top 10 bank holding companies in the United States. Regions Bank offers a wide range of financial services, including banking solutions, loans and credits, insurance and investing services.
Regions Bank is ranked 149 out of 795 in Banks category
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