Contact Regions Bank Customer Service
How to Reach a Person at Regions Bank
Verified Contact Information
Toll-Free Number:
-
1-800-295-8472Visa Debit Card
Customer Service:
-
1-800-231-7493All Other Loan Servicing
-
1-800-675-4471Bankruptcy
-
1-800-787-3905Commercial Client Services
Business Customer Service:
supply.partners@regions.com
Supply Partners
Customer Service:
contactus@regions.com
Account Help
mobileapps@regions.com
App Support
General Info:
Legal:
Report Fraud:
Regions Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Regions Bank Phone Number
1 (800) 295-8472
Average Hold Time
00:03:11
Average Calls duration
6 minutes
Most Popular Regions Bank Email Address
askregions@regions.com
Regions Bank Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Regions Bank Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Regions Bank Phone Number | 1 (800) 295-8472 |
| Average Hold Time | 00:03:11 |
| Average Calls duration | 6 minutes |
| Most Popular Regions Bank Email Address | askregions@regions.com |
| Regions Bank Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Regions Bank Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Regions Bank | Social security number, first and last name or address or zip code |
Contact Information
Regions Bank Website:
Regions Bank Help Center:
Corporate Office Address:
Regions Financial Corporation
1900 5th Ave. N
Birmingham,
Alabama
35203
United States
Other Info (opening hours):
Hours (CT):
Monday - Friday: 8:00am - 5:00pm
Saturday: 8:00am - 12:00pm
Mailing Address:
Regions Corporate Security
P.O. Box 10105
Birmingham, AL 35202
Summary of Regions Bank Customer Service Calls
4.2K
TOTAL
CALLS
CALLS
05:46
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Regions Bank?
Account Question:
- “Balance on account”
- “Balance”
- “Question on my account access”
Payments and Charges Question:
- “Fraud”
- “Debit card help”
- “Transaction”
Request for Information Question:
- “I want to know the reason why my card is Frozen”
- “To find out the reason why my account is Frozen”
- “To see how much I have in my bank account”
Cards Question:
- “Lost card”
- “Card”
- “New card”
Product/ Service Question:
- “New loan”
- “I’m using a friends phone because mine got broken and messed up my bank card”
- “Overdrawn need to stop all incoming payments I've been in hospital will have to set up payments”
Activation/ Cancellation Question:
- “Need to cancel my bank card”
- “You canceled my card while i was trying to make s purxhase i need my card turned back in”
- “I cancelled an order from Amazon but they charged me on my debit card what do I do”
Return/ Replace Question:
- “Change address”
- “To change my phone number & email address”
- “I needs to change my home address”
Shipping and Delivery Question:
- “Check cash location called check counterfeit”
- “Never received card”
- “I have not received my debit card yet”
Staff Question:
- “Customer service”
- “Banking service”
- “Can pay for services”
Refund Question:
- Refund
- “Refund wrong account”
- “Check oj a refund”
Employment Question:
- “A paycheck”
- “Because *** Bank won't do their job and put money in my account when they're supposed to they giving me a runaround”
- “Payoff”
Website/ Application Question:
- “Online app blocked”
- “There is no email in your site to update my homeowners insurance”
- “App”
Other Question:
- “Letter I received”
- “Personal”
- “*** car”
Compare Regions Bank Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Regions Bank