Regions Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 295-8472
    Visa CheckCard

Customer Service:

  • (800) 231-7493
    All Other Loan Servicing
  • (800) 748-9498
    First Mortgages
  • (800) 458-5890
    International
  • (800) 472-2265
    Online Banking Support
  • (866) 298-1113
    Other Consumer Loans
  • (800) 787-3905
    Regions Commercial Client Services
  • (800) 253-2265
    Regions Credit Card
  • (800) 734-4667
    Regions Green Line
  • (800) 986-2462
    Regions Mortgage
  • (877) 536-3286
    Regions Mortgage Origination Center

Accesibility:

  • (800) 370-5087
    Toll-free
  • (800) 374-5791
    TTY/TDD
  • (205) 264-7495

Claims:

  • (800) 289-6710
    Insurance Claims and Legal Documentation

General Info:

  • (800) 675-4471
    Bankruptcy
  • (888) 231-5461
    Credit Card
  • (800) 289-6730
    DDA/Savings
  • (800) 289-6720
    Default Solutions
  • (800) 333-4104
    Installment/Revolving Credit
  • (866) 298-1131
    Repossession/Remarketing

Investors/ Franchasing:

  • (205) 264-7040

Jobs/ Career:

  • (205) 581-7990
    Job Seekers with a Disability

Media:

  • (205) 264-4551

Regions Bank Emails:

Accessibility
General Info
Jobs/ Career
Job Seekers with a Disability
Report Fraud
More phone numbers and emails Less phone numbers and emails

Regions Bank Contact Information

Regions Bank Website:

Regions Bank Help Center:

Corporate Office Address:

Regions Financial Corporation
1900 5th Ave N,
Birmingham, Alabama 35203
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm (CT)

Saturday: 8:00am - 12:00pm (CT)

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Regions Bank Rating Based on 251 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of Regions Bank Customer Service Calls

2.8K TOTAL
CALLS
08:18 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Regions Bank Customer Service?

Account Question:

  • “Account”
  • “Money I didn't authorize live in my account”
  • “Locked out of my account and also there are a bunch of fraud charges”

Cards Question:

  • “Lost card”
  • “Card not working”
  • “Card locked”

Request for Information Question:

  • “Verification”
  • “See how much in my account”
  • “Checking acct balance”

Payments and Charges Question:

  • “Paid my bill, why is it not working?”
  • “My direct deposit”
  • “Need new debit card”

Product/ Service Question:

  • “Overdraft not working”
  • “Nothing is working”
  • “I need a loan”

Activation/ Cancellation Question:

  • “Cancelled card by mistake”
  • “To cancel my overdraft protection”
  • “Activated”

Shipping and Delivery Question:

  • “Pérdida tarjeta debito”
  • “Have not received my debit card, need ASAP”
  • “Didn't get money from the atm”

Staff Question:

  • “Can pay for services”
  • “Customer service”
  • “Do you all have merchant service card?”

Return/ Replace Question:

  • “Change address”
  • “Return check”
  • “Need to replace a broken debit now card”

Refund Question:

  • “Refund”
  • “Check oj a refund”
  • “Refunded money”

Website/ Application Question:

  • “App”
  • “Bought plane tickets from scam website”

Employment Question:

  • “I need my paycheck out of your bank”
  • “I want my *** paycheck you m************ that's why I'm calling where is it”
  • “Payroll”

Other Question:

  • “Help finding out”
  • “Someone is trying to use my identity”
  • “Cuestión”

About

Top Regions Bank Services

Banking Service, Customer Care, Manager

Top Regions Bank Products

Account, Checking Account, Credit Card

Regions Bank Pros and Cons

Pros: Reps were polite for the most part, Local employees are great, Local branch staff, Initial contact, People are pleasant as they explain to you that you are screwed

Cons: Awful customer service, Lack of communication, Wait time and poor customer service, Rude abrupt customer service, No like at all

Summary

Regions Bank was the first multi-bank holding company in Alabama, where at the present time the corporate office of the company is headquartered. Regions Financial Corporation has been on the market since 1971. Originally the company bore the name First Alabama Bancshares Inc. In the beginning the company operated 40 banking locations in Birmingham, Huntsville and Montgomery. In Regions Bank merged with Birmingham-based AmSouth Bancorporation. At the present time, the company is one of the Top 10 bank holding companies in the United States. Regions Bank offers a wide range of financial services, including banking solutions, loans and credits, insurance and investing services.

Regions Bank reviews and complaints

Regions Bank is ranked 149 out of 795 in Banks category

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