Regions Bank
Reviews and Complaints

I transferred over $800 to my Regions account yesterday and today. When I tried to get some of the money from an ATM an hour ago, I was declined.

My account says the money is available (on my app and on the phone). I pulled over, called Regions Bank, and spoke to a CSR, only to find out my account is under a "soft closure" due to it being previously overdrawn by $4. I WAS NEVER NOTIFIED ABOUT THIS "SOFT CLOSURE" OR ABOUT MY ACCOUNT BEING OVERDRAWN, otherwise, I never would've transferred money to the account.

When I asked the CSR why I was even allowed to transfer my money to this account knowing I wouldn't have access to it, she said, "That's a good question." When I asked if I can transfer MY money from the Regions account to another account, I was told I would not be able to, and I would have to wait (possibly until tomorrow) before I could access MY money. As a result, I will be charged a $50 fee from the company I was trying to make a payment to and an order I need to place today cannot be placed and my package will not arrive in time.

Contacted Regions Bank on Line regarding not receiving my debit card that runs out 2/24. Told it was mailed out 1/14/24.

I had a stroke in 2010 a d.my brothers cpa firm set up automatic monthly payments using this card. They say that they cannot issue me a new card with the same number. What do I do. Don't want monthly bills not paid.

I am not allowed to write checks because I maje errors when I wite them. My account was opened in 1946 when my father started working in my grandmother's bank. Over the years it was sold to Bank of Batesville. BANK OF CLARKSDALE and Union Planters before Regions purchased them.

They repeatedly Change the ownership of my account from Joint Tenants Right of Survivorship to a joint account without my permission. Many millions of dollars have come through this account after my mom and dad's death and I have had a good relationship with them until now. What do I do? I have a history with this account I don't want to loose.

Regions seems not to Care! I am 64 years old and don't want to start over again. There has never been a bad check written on this account since it was opened in 1946. I feel I have one of the oldest accounts and Regions keeps screwing me over.

The didn't ask me if they could buy Union Planters and I want to warn people that if they will do this kind of stuff to me, they will do it to you.

Do NOT USE REGIONS BANK. Maybe this will encourage Regions to give me a call.DO NOT USE REGIONS BANK!!

I am making plans for disability/death, I'm 71. I'm unable to add my chosen 2nd person on my account, or make her my beneficiary on my account at Regions because there is no Regions bank in Maryland where she is, not even the states next to Maryland.

I have a small estate and I wish to make my arrangements in advance so my chosen friend doesn't have to travel. The funeral home has all my arrangements and will handle what they are obligated for.

I don't think a bank in the US should be able to block access to my chosen beneficiary, or my chosen 2nd account out holder, especially in this day of secure electronic transmissions - which is what a Regions bank would use IF there was one near my friends location. I have found another financial institution who agrees this limitation is ridiculous and are willing to work with me to meet my needs.

We both went through a hustle bad representative from Regions Bank at Zelle customer services department completely bad and unprofessional acted not recommends to anyone.

When I try to send money to my brother-in-law through zelle they were put the amount on hold and ask me to call in normal business hours to verify they're closed I have to wait and call in next morning with the phone number they preferred then I have to be gone through all kind of questions to get to the point, and then who is ALISA who refuse give me her full name or employee ID she state that I need to go to branch showing ID each time to zelle money then I go ARE YOU REALLY? Meanwhile, the process she asked WHY and purpose to send your monies for?

I feel like this is a stupid question my money I can, or I can't do what ever I want to I don't need your permission to used my monies am I ?

Then I was asked for supervisor or Manager, she put me on hold 10 minutes later than phone disconnect.

later on I seen she deleted my brother in law profile.

Once time branch Manager sit on the corner table instead of his seat and served me turn his back forward me the location at west little Rock, AR, this telling me Regions bank is not worthies to do the business with don't waist your time go find another bank who treat you loyal with respect.

Regions Bank base out of Birmingham, AL, is that not clear? Or is that not telling you something about them?

I wouldn't, it's time for me to close all account go somewhere else for banking who need and serve me better with respect not like Region Bank from Birmingham, AL train all there employees does to me.

Good luck to you all

Unable to add chosen 2nd account holder in case of emergencies because she lives in a state that doesn't have a Regions bank, also no close state. Also since then I have also learned I can't make her the beneficiary of my account because she would also need to go to a Regions bank to close my account.

I have small estate and have made death arrangements with funeral home to keep anyone from having to travel here, it would be too expensive.

I intend to open an account with another bank who has informed these transactions can be done by mail or electronically. They agree a bank should not have the right to control who I add to my account.

I deposited over $800 into my Regions bank account over the last 2 days through 3 transactions. Today, I went to the ATM to withdraw some of that money, only to be declined.

Keep in mind, my account reflects (on my app and over the phone) that my money IS available. I pulled over and called Regions Bank, only to be told that my account is under a "soft closure" due to a recent overdraft of $4, and I won't be able to access my money until tomorrow. I asked the CSR why I was not notified of this "soft closure" and why I was even allowed to deposit my money into this account when I wouldn't be able to access it. She replied, "That's a good question."

Because I can't make the payment I needed to make today, I will be charged a $50 fee.

I also can't place the order I needed to place yesterday, therefore, I won't receive the package I need in time for an upcoming event. I've been through this before when Regions closed my account without even notifying me. I found out my account was closed only in a situation similar to this one.

The only reason I have a bank account is that some places (such as jobs and college universities) have stopped accepting Cash App, PayPal and Chime for direct deposit.

They require a bank account. I only use my Regions account for instances such as these.

My experiences with Regions remind me why I stopped using banks before.

I've been depositing checks weekly from a customer im remodeling for locally. I've not one time, had to deal with deposits pending, they post the day I deposit them.

Today, same routine every week, go to drive through, deposit check, leave to go get gas, things I need for the weekend, pay a bill... And no money posted. My debit card was declined. What a sorry *** bank.

This bank still hasn't posted a merchandise return to lowes, that one from home depot posted instantly! It's not lowes, it's this trash *** bank. Had I known, I would have just cashed the check, and yes it was before close of the business day, because I was in the drive through! So if it's policy to process and post next business day, then why have I been going to the same drive through, deposit check, they post immediately in available balance, and even give me cash if I need it...if it's policy to process one business day for a check deposit, that have cleared and never had an issue until today,then why were they doing it the same day every week since I've been going there?

I'm closing my account once I finally have my money, and I will be seeking more explanation and guarantee you there will be some legal assistance to be retained for this nonsense. Im a hard working man who just had a stroke, barely get by, doing only thing I know, remodeling, I don't get paid much, but that money is mine and it being kept from me because someone was too lazy to punch a few keys before the run home to start their weekend or whatever, is absolutely absurd. I have no money, while my account is surely deducted that second I swipe my card or make a purchase. They talk about overdraft protection...

I can't tell. I never had that luxury of my bank seeing I make regular deposits, and seeing me as a loyal customer, that put his trust in their business to help me financially, which is their job, but in real life, they are just lazy, in a hurry to get home, when I was at the drive thru shortly after 4pm today making a deposit, and unknowingly going to end up no gas, no food, no nothing. Oh and now my phone bill didn't get paid, so theyll cut it off, charge for reconnecting it on Monday, fee after fee, my credit with them will be ruined, and not to mention, I've been using the same bank awhile now, and they always gave me cash if I wanted, and available balance posted immediately upon leaving the bank. I can't talk to anyone at corporate or anywhere because it's after business hours.

I've tried the message thing, but it's no use, I'm told a line from a a script they've all been telling me... Policy... My apologies... UUnfortunately, blah blah blah.

I'm super pissed!

I will not, be doing another anything with this trash, scandalous bank.

Stay away from regions bank yall. It is not safe to put your money in their trust.