Regions Bank
Reviews and Complaints
Put a hold on my money and didn't open a account
Rip off
Very angry customer
My husband and I had three accounts with Regions Bank, plus a mortgage, a car loan and a credit card. Last week they discontinued our accounts and no one will tell us why.
This has caused us a huge amount of distress and hardship. My husband is not a citizen but has a green card that has not been a problem in the past. We are planning on moving back to his country of origin in a few years so he hasn't taken the time to pursue citizenship here. We have been married for almost 20 years.
Is Regions Bank discriminating against non-citizens who are lawfully here?
Makes you wonder. Does Regions have a "zero tolerance" policy like Sessions and Trump?
Worse service ever
Stay away from regions bank, I have never seen worse service any were. I opened a new business account there.
I took over a hour and a half to get it done. When I ordered checks I asked about a minimal order of 150. I was told about 60 dollars, and then I asked about the 3 check page and binder. I was told it would be a little more but not sure how much .My account got debited yesterday It was 240.00 bucks for 150 checks and a cheep binder.
I Opened up the check order that took 2 week , They did not put the company name on the checks correctly only half of the company name they are useless. last night I tried to make my first mobile deposit. At 3000.00 dollars I got a banner that said I exceeded my daily limit for deposits. I then called mobile banking , held for a 1/2 hour, some one finally answered the phone and said I need to see some one at the bank.
I asked to speak to a supervisor held for another 1/2 hour ,he could not get it change , that I would have to visit the bank! I went to the bank this morning, the clerk said there is a 3000 limit does t think it can be changed but was not sure. I then went back home and logged on to mobile banking with quick books, to see if the deposit went through and got locked out.
I called mobile banking waited about 20 min spoke to someone who sent me to a recording telling me the bank is closed. Stay away from Regions Bank
- Are a black hole when it comes to your time
Lost moneyl
Preferred solution: Let the company propose a solution
Do NOT bank with Regions
- Customer service for businesses
Preferred solution: Let the company propose a solution
Surprised
15 yr banking, I needed Regions twice, and nothing!!!!
There was not 15000 loss, I dont know where that came from!!! They nor took/lost any money.
Horrible Customer Service
I received a check from a Regions customer, and drove to the nearest branch to cash it. I didn't realize they charge a non-customer to cash a check, which I think is stupid, given that they, or any bank for that matter, can literally create money out of thin air on every deposit. Yes, I'm one of those folks who has a copy of Modern Money Mechanics !!!!!
When I made a comment about how silly it was to charge non-depositors (as opposed to the depositor) junk fees, I was given the cold shoulder treatment. Tried to speak with the branch manager, Parker, who was just as nasty as his teller was.
Branch manager Parker was very condescending and insulting when I told him he and his people needed better customer service skills, and that I would never be a depositor at the Cumming/Coal Mountain location. I've heard other complaints about Regions, but never thought I'd experience it for myself. This is why I don't like commercial banks in the first place.
What I'd like to see, is my cashing charge refunded, an apology written on letterhead, the manager fired, and all personnel forced to take customer service training for the first time. But hey, perhaps that's why I'm somebody ELSE'S customer, not yours ! Remember, the customer is always right....except maybe at your place.
- Check cashing fee for non-depositors
- Check cashing fee was not clearly visible where i could see it
- Poor customer service
Preferred solution: Full refund
Poor Customer Service
Shady
DONT BANK WITH REGIONS
GREAT Loan Officer
Poor policy
- Awful customer service
Never a working Atm
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LOL... You knew full well you wouldn't pass muster but you tried anyway.
You thought that once they had your money they would have no choice but to give someone an account who obviously can't handle a bank account. Why else would you not have passed the screening.