Regions Bank Complaints and Reviews

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  • Customers like
    • Local branch staff1
  • Customers don't like
    • Awful customer service4
    • Customer service3
    • On-line banking2

  • Aug 24
  • Banks
  • Auburn, Alabama
  • 18
  • REVIEW RATING 3/5

My account with regions is the worst I've ever experienced. This bank should be the last result in searching for a bank. My account is on hold for no apparent reason I've changed my account per the corporate office and still has my account on hold. I have millions in this bank and I call I'm on hold for over 20 minutes each time but each day I go over to see if my account is open and it still... Read more

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I have been a regions bank customer for over ten years with a buisness acct. Having excellent credit i was astonished to find I was turned down for a 10 k loan after being strung along for over a week and then declined .I plan on taking my buisness elsewhere . Add comment

  • Jul 28
  • Banks
  • Rochester, New Hampshire
  • Regions Checking Account
  • 20
  • REVIEW RATING 3/5

Regions is going on Day 24 and still has not resolved two fraudulent charges totaling 2500. dollars made on my account - keep getting jerked around from department to department and "investigating " meanwhile i have occurred an additional 500 plus in overdraft fees due to the charges and non action by Regions - worst experience ever - I have been their customer for 11 years............. as of... Read more

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They charge a fee to cash checks at their bank written by their bank. It is rediculous and the customer service is really lacking. Add comment

  • Jun 17
  • Banks
  • Jefferson, Georgia
  • House Loan
  • 100
  • REVIEW RATING 5/5

I was purchasing a new home and decided to go with Regions after being referred by my agent. She sent me to Wanda Simmons in Winder GA. Big mistake! The home I was purchasing appraised 2300 less than expected. We were told "this will not effect your loan or how much you will need to bring to closing." My agent even called Wanda to be sure that info was accurate. In her experience, if the seller... Read more

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  • Jun 14
  • Banks
  • Mobile, Alabama
  • Money Withdrawal
  • 75
  • REVIEW RATING 4/5

On Sun. 5/31/15 I went to Regions Bank located on Dauphin Island Parkway in Mobile Al. I attempted to withdraw $ 500.00, the machine display stated that my request could not be processed at the time; I received a receipt that showed 0 dollars dispensed. I looked at my account on Mon 6/1/15 and saw $ 500.00 was debited from my as a ATM debit, I went to the bank and talked to Ms. H, she talked to... Read more

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  • Jun 09
  • Banks
  • Atlanta, Georgia
  • Loan Pre-Approval
  • 58
  • REVIEW RATING 4/5

I have been with regions for almost ten years. Initially, I really liked them and had excellent experiences with them. Over the last few years though, things have gone downhill drastically. It started when I went to get a mortgage loan. They screwed around for weeks and I almost lost the house I wanted because they couldn't even do a simple pre-approval (I have excellent credit). I finally... Read more

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  • Jun 04
  • Banks
  • West Palm Beach, Florida
  • Transaction Checkout
  • 34
  • REVIEW RATING 4/5

I have been banking with Regions for 6 years.I recently moved and decided to use the Regions Bank at 8100 Okeechobee Blvd.West Palm beach Fl.The Management is not knowledgeable when i go through the drive thru they make people including myself wait at least 20 mins before they complete a transaction.Asked to come in to branch for withdrawals which is really weird if your depositing a check.Also,... Read more

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My name is david prickett i was banking a semmes Alabama thay closed my account and would not give me a reason can you give me a reason ty davidmarylee2012@gmail.com Add comment

  • May 21
  • Loans and Mortgages
  • Cumming, Georgia
  • Loan Application
  • 43
  • REVIEW RATING 4/5

I am selling my house. I applied for a loan with Regions to purchase a replacement home that actually costs less than the one I am selling. They had well over a month to get it together. After getting assurances that there would be no problem, they failed to get the loan ready prior to closing. The communication with Regions was terrible. I cannot imagine how they actually get any loans... Read more

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