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1.5 Based on 45 reviews
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  • Customers like
    • Branch staff in the boynton beach location 1
    • Local branch staff 1
  • Customers don't like
    • Awful customer service 10
    • Lack of communication 5
    • Customer service 4
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Im going thru a bad divorced. My ex husband stole my card and took $378.50 out of my account . And regions called this domestic. And said because its my ex husband they cant reimburse my money. Even tho hes no where on my account. And i did not authorize him to take anything out. I will never recommend regions bank to anyone ever

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Broken ATM again at Plantation Branch, once again it won't accept cash. This makes 16x I've had to wait and interact with a teller.

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Region Bank on Lamar bank manager rude no warmness about herself

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One more time Regions bank, the one bank that doesn't have a cards printer on premise, probably last bank that takes 5-7 business days to send you a card ( in theory, in reality I waited 45 days for my last card to arrive ). On 7/4 and 7/5 we had a birthday party with more guests than anticipated, so at some point, while entertaining the guests, I handed my card to a family member to buy some more items for the party from the vendors still... Read more

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The worst Customer Service . Is in Memphis . The tellers at the regions bank on Kirby in memphis are very rude . They dont like taking commerical customers . You never see the manager . You always have to wait for least 20 to 30 mins . Maybe one out of 5 smile

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Regions took 735.07 out of my account claiming they could to cover my ex husbands bank account. They refused to give it back, ignored my complaints with the BBB and Federal Reserve and then just before my last bill was paid so I could close the account- they stole $409.68 more and left me with $2. My account is closed and a lawsuit will follow.

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Went in to Regions bank to cash a check written to me by one of their customers. After getting all of the usual stuff, driver's license, fingerprint, etc. the older bank teller comes up to the window and asks, "Why purpose did you receive a check from this person?" I was floored. This dimwit wants to know why I got paid? I told her it was none of her business. She said she could get fired if she didn't know. I said that's not my problem. She... Read more

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Received call from dept collector stating I owed 68.91 as my account was over drawn. I told Charles I was unaware of any issues and the bank had NOT made any attempt to contact us. Went to the bank seen Gwendolyn Mahon she said account was over drawn in March/2016 and closed She stated the bank had tried to contact us and gave us a copy of a letter dated March 29 2016 and said it was mailed and must of been delivered to the wrong address as we... Read more

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There was a charge on my account I did not recognize so I decided to call Customer Service. WHAT A MISTAKE. When you call you have to enter your SS #, PIN #, Account #, etc.and you still can't get an actual person. If you press 0 to try and get to a person you get disconnected. Even if you have the address of the bank in your area and Google it, the number that comes up is the horrible 800 number. After 15 minutes of searching I was able to find... Read more

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I have been a regions customers for at least 16 years in the last year or so i have had to constantly go to the bank over NSF fees. Due to the system that not only backs out posted transaction's from at least a week prior when my balance gets low then pushes threw as many as possible an resends the large amount back threw so it will over draft my acct. In all the years i have done business with them until this "new system" i have never had NSF... Read more

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